CREATE TABLE IF NOT EXISTS `keysearch` ( `id` int(11) NOT NULL AUTO_INCREMENT, `title` text NOT NULL, `body` text NOT NULL, `helpstatus` int(11) NOT NULL, PRIMARY KEY (`id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=101 ; INSERT INTO `keysearch` (`id`, `title`, `body`, `helpstatus`) VALUES (3, 'How do I register on QuackQuack.in?', '

That′s no magic! Registration on QuackQuack.in is simple! Just follow the instructions on the Registration Page, fill in the details as accurately as possible and follow the instructions.

', 1), (4, 'What are the benefits of registering on QuackQuack.in? Does the stuff come for free? ', '
  • \r\n

    Create your own customized profile.

    \r\n
  • \r\n
  • You can create your own Quiz.

  • \r\n
  • \r\n

    You can send Blinks, Waves to members. Play member Quizzes for free.

    \r\n
  • \r\n
  • \r\n

    You can respond to personalized messages (Q-mail) for free.

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  • \r\n
  • Perform member searches, save them and find matches.

  • \r\n
  • \r\n

    Upload multiple photos to your profile.

    \r\n
  • \r\n
  • \r\n

    Access and control of your personal homepage.

    \r\n
  • \r\n
  • Ability to add profiles to your ’Likes’ list.

  • \r\n
  • Chat with singles in your city!

  • \r\n\r\n

    Register Now with QuackQuack.in and receive all of the above and much more.

    ', 1), (5, 'Wow! How do I invite my friends to join?', '

    You can use our Invite a Friend option to send an invitation to your friends to join QuackQuack.in. We are sure they will love you for this!

    ', 1), (6, 'How much do I have to pay to register on QuackQuack.in? ', '

    None. QuackQuack.in will always be free to creating profiles, creating and playing quizzes, send Blinks and Waves, reply messages, searches, accept chat requests, add photos, etc.

    \r\n

    And you can upgrade anytime when you feel like to unlock more benefits.

    \r\n

    Register Now with QuackQuack.in and receive all of the above and much more.

    ', 1), (7, 'How long does it take to register and create a profile on QuackQuack.in?', '

    It would hardly take a minute if you are an internet enthusiast and just 2 minutes if you don’t know a thing about it! Simple! Isn''t it!?

    \r\n

    Register Now with QuackQuack.in and receive all of the above and much more.

    ', 1), (8, 'How long does it take to register and create a profile on QuackQuack.in? ', '

    Well, the process is quite effortless! All the compulsory fields have to be filled in order to complete the registration and post your profile. These compulsory fields provide essential information about your personality and about the partner you are looking for to other members who view your profile. The information you will be sharing is just limited and also important in helping you find a match!

    \r\n

    Register Now with QuackQuack.in and receive all of the above and much more.

    ', 1), (9, 'Can I specify more than one e-mail address while registering with QuackQuack.in?', '

    You may specify only one email address while registering. You can however, change your email address later by changing your email address in Account Settings.

    ', 1), (10, 'My religion / occupation is not listed in the registration form of QuackQuack.in. What should I do?', '

    Aw! Sorry, we missed that. We, at QuackQuack.in, have tried to include categories on a broader scale while creating all the lists being used in the Registration Form. However, it is very much possible that your particular religion or occupation may have been missed.

    \r\n

    We request you to use the ’Other’ option in the drop down list. In the mean while, you can send us your request via the Feedback section clearly listing the new addition you would to see.

    ', 1), (11, 'What is a username? Is it important?', '

    Well, if you ask – What’s in a name?

    \r\n

    We would say – A lot!

    \r\n

    A username is the unique identity of the member on QuackQuack.in. Every member at QuackQuack.in has a unique username. In order to protect your privacy and provide an anonymous meeting ground (sounds geeky right!), the username acts as your contact. It is used to add profiles to your likes list and also to send messages. Cool no!

    ', 1), (12, 'Are there any specific DOs and DON''Ts while specifying a username during registration?', '

    Good question! We were anyway going to tell you that!!

    \r\n

    Choose a username that suits your profile and personality. Your username can contain only alphabets and numbers. The length of the username should be between 4 and 15 characters.

    \r\n

    Further, your username should not contain contact information like e-mail address, contact numbers, illicit stuff, etc. This is against our Terms of Use.

    ', 1), (13, 'Are there any specific DOs and DON''Ts while specifying a username during registration?', '

    Good question! We were anyway going to tell you that!!

    \r\n

    Choose a username that suits your profile and personality. Your username can contain only alphabets and numbers. The length of the username should be between 4 and 15 characters.

    \r\n

    Further, your username should not contain contact information like e-mail address, contact numbers, illicit stuff, etc. This is against our Terms of Use.

    ', 1), (14, 'Are there any specific Ayes’ and Nos’ while creating a profile on QuackQuack.in?', '

    Nos’!

    \r\n

    Do not use your profile to display your contact details. Do not make commercial use of it and do not include content that is vulgar, pornographic or racist. See our Terms of Use for more details about what type of content is prohibited on QuackQuack.in.

    \r\n\r\n

    Profiles will not be approved if they contain:

    \r\n
    \r\n
  • Inappropriate language in the Username

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  • Personal contact information such as mobile, email or contact address

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  • Sexually explicit language or sexual references

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  • Defamatory, abusive, aggressive or violent content

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  • Offensive or obscene language (including swear words)

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  • Racially offensive or blasphemous terminology

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  • Sexually suggestive or nudity in the photo

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  • Infringes or violates intellectual property rights - such as photo of a celebrity

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  • Where the photo is a cartoon, illustration, animal, scenery or object of anything other than yourself.This photo needs to be a picture of you aged 18+, we cannot approve photos of minors

  • \r\n
  • Promotes a third party entity

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  • Insufficient or illegible content

  • \r\n
    \r\n

    Ayes’!

    \r\n

    Be elaborate while creating your profile. After your profile is activated, upload a photo. To enhance your chances of finding a partner quickly, consider the following:

    \r\n

    How to write an ''About Me’ effectively.

    \r\n

    Do not repeat information you have already provided e.g. age, height, religion, etc. Instead describe the psychological, emotional and intellectual aspects about yourself and your ideal match.

    \r\n

    Here are some questions to get you started.

    \r\n
  • How would you describe yourself? (e.g. confident, smart, fun-loving, caring, introvert/extrovert, talkative, witty, shy, aggressive, etc.)

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  • What is your attitude towards life? What are your core beliefs?

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  • What is your greatest ambition?

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  • What are your views on relationships in general?

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  • What are you looking for in your prospective partner?)

  • \r\n
    \r\n

    We have also provided an ’About Me’ creator in your basic profile, which will help you create an ’about me’ with simple steps.

    \r\n

    Register Now with QuackQuack.in and receive all of the above and much more.

    ', 1), (15, 'I was asked to choose another username. Why?', '

    The username you had chosen may have already been registered by another member of QuackQuack.in or the same may not be acceptable. You must choose a new username which is different than the existing one / acceptable as per the Terms of Use.

    ', 1), (16, 'Do I have to upload my photo while registering? ', '

    You are free to upload your photo to your profile. However, our statistics reveal that adding a photo to your profile increases the number of times your profile is viewed by 10 times. You are likely to receive 10 times as many responses if a photo is attached.

    \r\n

    To attach a photograph, follow the steps outlined below:

    \r\n
  • \r\n

    Login to QuackQuack.in

    \r\n
  • \r\n
  • \r\n

    Go to My Profile > My Photos

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  • \r\n
  • \r\n

    Click on Upload Photos via computer or Upload Photos via Facebook to add photo to your profile.

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  • \r\n
    \r\n

    And plus, we provide a host of security features with which you can control who views your photos!

    \r\n

    For detailed information on the benefits of adding a photograph and managing photo privacy, read Photo Management.

    ', 1), (17, 'How do I login to QuackQuack.in?', '

    Logging into QuackQuack.in is easy. You can login to QuackQuack.in by:

    \r\n
    \r\n
  • \r\n

    Clicking on the option on the home screen where it is mentioned as Login details and enter your username or email address along with the password used for registering at QuackQuack.in.

    \r\n', 2), (18, 'Why do I have to login every time I visit QuackQuack.in?', '

    Logging in every time you visit QuackQuack.in keeps your account and personal information secure from unauthorized access.

    \r\n

    However, if you are browsing from your personal computer and wish to remain logged in, you can select the ''Remember Me'' option during login.

    ', 2), (19, 'How can I logout of QuackQuack.in?', '

    Logging out of QuackQuack.in is a cakewalk. Just click on the Logout link on the top right of the screen to logout anytime.

    \r\n', 2), (20, 'Can I be permanently be logged into my account to avoid logging in every time I visit QuackQuack.in? ', '

    Yes. You can be permanently logged into your account. During login, just place a check mark on the ’Remember Me’ check box. When you select this option and login, you can be always logged in. You will not need to login the next time you visit QuackQuack.in. To logout, just click ’Logout’ found at the top right of the website.

    \r\n

    Selecting this option is safe only if you are using your personal computer or laptop. If you share your computer with others then your QuackQuack.in information will be vulnerable to tampering.

    ', 2), (21, 'I have forgotten my password! What should I do?', '

    We can send your username, email address credentials & password to your e-mail address. Use the Forgot Password feature available on the login screen. The e-mail you receive from us will have your username, registered email address and your password.

    ', 2), (22, 'How can I change my password?', '

    To change your password, follow the steps as below:

    \r\n
  • Login. to QuackQuack.in

  • \r\n
  • Go to Account Settings

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  • Click on Change Password on the left of your screen and use the form to change the password.

  • ', 2), (23, 'How can I create / enhance my profile on QuackQuack.in? ', '

    Creating your profile in QuackQuack.in is easy. After you register your profile, you can add more details / enhance your profile by just following the below instructions:

    \r\n\r\n
    \r\n
  • Login to QuackQuack.in

  • \r\n
  • Go to My Profile > Edit My Profile > or My Profile > Add More Details

  • \r\n
  • Edit any desired field to change information or add information.

  • \r\n
    \r\n

    The more your write about yourself, the more active you look to the other members. This can certainly benefit in others taking an interest in you!

    \r\n

    Please note that some of your profile content is moderated and the same will be updated to your profile after approval from moderators at QuackQuack.in.

    ', 3), (24, 'Can I change any / all of the profile information while modifying my profile?', '

    You can change any information in your profile except your username, date of birth, your gender, height and your marital status. If you would like to change these, please write to us via the Need help section giving the appropriate reason.

    \r\n

    Please understand that this restriction has been put in place to prevent misuse and fraud.

    ', 3), (25, 'Can I change my e-mail address after registering with QuackQuack.in?', '

    Yes you can.

    \r\n

    To change your e-mail address, follow the steps as below:

    \r\n
    \r\n
  • Login to QuackQuack.in

  • \r\n
  • Go to Account Settings

  • \r\n
  • Click on Account Information on the left of your screen and follow the instructions there.

  • ', 3), (26, 'My profile is only partially visible. Why? ', '

    When you modify your profile, QuackQuack.in moderation team screens the profile. During the screening process, only your essential information and your previously updated profile information are displayed. Once the screening process is completed, your profile goes live and is completely visible to all members of QuackQuack.in. .

    \r\n

    However, during the screening process, if the moderation team determines that modifications are required, you will be informed immediately by e-mail. You will need to edit your profile so that it adheres to QuackQuack.ins Terms of Use.

    \r\n

    Profiles are screened to ensure that they follow QuackQuack.ins Terms of Use and to protect your privacy. So if you have recently modified your profile then we request you to be patient; your profile will be fully visible very soon

    ', 3), (27, 'How do I create an attractive profile?', '

    There are several things you can do to make your profile look attractive. We recommend the following:

    \r\n
    \r\n
  • Add an attractive recent photo to your profile. This is the single most effective step you can take to generate high viewership. Read more on Photo Management.

  • \r\n
  • \r\n

    Create your quiz. It will interest other members to take your quiz and make them inquisitive about you.

    \r\n
  • \r\n
  • Take time to create your profile as accurately and completely as possible. Your profile photo should resemble your profile data.

  • \r\n
  • Spend time writing more about your qualitative aspects - aspirations and goals, attitude towards life, your family and your hobbies. Be more creative. Remember, people want to know more about you before they decide to contact you.

    \r\n
  • \r\n\r\n
    \r\n

    All the above changes can be made from My Profile > Edit My Profile, My Profile > My Photos, My Profile > Add More Details

    ', 3), (28, 'I just found myself a partner / date / friend. How can I share this on QuackQuack.in? ', '

    Well, we would be really happy to know the same and share it with other members! Your details will be posted on the site (it can be maintained anonymous, if required) and may also become a part of our campaign. Send us your Testimonial today!

    ', 3), (29, 'Why should I add / upload a photo my profile?', '

    You are free to upload your photo to your profile. However, our statistics reveal that adding a photo to your profile increases the number of times your profile is viewed by 10x times. You are likely to receive 10x times as many responses, if a photo is attached.

    \r\n

    To attach a photograph, follow the steps outlined below:

    \r\n
    \r\n\r\n
  • Login to QuackQuack.in

  • \r\n
  • \r\n

    Go to My Profile > My Photos to upload your photos or simply click on your photo thumbnail on the top left corner of your home page

    \r\n
  • \r\n
    ', 4), (30, 'How can I add photos to my profile?', '

    \r\nAdding photos to your profile should be a child''s play. There are 4 ways by which you can add photos. Follow the steps as below: \r\n

    \r\n
    \r\n\r\n
  • Login to QuackQuack.in

  • \r\n
  • \r\n

    Go to My Profile > My Photos or simply click on your photo thumbnail on the top left corner of your home page

    \r\n
  • \r\n
  • Your photos management screen will open.

  • \r\n
  • Upload Options:

  • \r\n

    Via Computer:

    \r\n
  • Select tab Upload via Computer

  • \r\n
  • Click on Upload

  • \r\n
  • Select the photo and click on Open

  • \r\n\r\n\r\n

    Via Facebook:

    \r\n
  • Select tab Upload via Facebook / Fconnect

  • \r\n
  • \r\n

    Enter your Facebook login details when prompted to do so

    \r\n
  • \r\n
  • Accept permission to access your photos

  • \r\n
  • Select thumbnails of photos which you want to add to profile and click on Submit

  • \r\n
  • After photo uploads, you can find them in your album below the uploads tabs

  • \r\n\r\n\r\n

    Via Email:

    \r\n
  • You can email your profile photo to our email address photos@quackquack.in with your username and registered email address mentioned in the subject of the email.

  • \r\n\r\n

    Via Post:

    \r\n
  • You can post your photo by snail mail to our address:
    \r\nVerve Technologies,
    \r\n1-8-83, 1st Floor,
    \r\nJawahar Nagar Colony,
    \r\nMinister Road,
    \r\nHyderabad-500003
    \r\nAndhra Pradesh, India
    \r\nwith your username and registered email address mentioned behind the photo.\r\n.

  • \r\n\r\n\r\n\r\n
    \r\n

    \r\nOnce photos are uploaded, the photos will be screened by the moderators at QuackQuack.in. During this time, other members will see a ''photo coming soon'' thumbnail in place of your photo. Once your photo is approved, your photo will appear to others based on your photo privacy setting.

    ', 4), (31, 'I don''t have a digital photo of myself. I have a normal non-digital photograph. Can I add it to my profile on QuackQuack.in? How?', '

    Yes. You can snail mail the photo to us and we shall scan and upload the same to your profile. All you have to do is send us your photograph with your username and registered email address mentioned behind the photo and mail us to:

    \r\n

    Verve Technologies,
    \r\n1-8-83, 1st Floor,
    \r\nJawahar Nagar Colony,
    \r\nMinister Road,
    \r\nHyderabad-500003
    \r\nAndhra Pradesh, India\r\n

    \r\n

    Please note QuackQuack.in is not responsible or liable for any photographs that get damaged or lost in transit. Further, since your photo will not be returned, we recommend that you make a copy of the photo you are sending us.

    \r\n\r\n

    After receiving your photograph, we require about 24 hours to upload it. We request you to be patient. You will be notified via e-mail once we attach your photograph to your profile.

    ', 4), (32, 'How can I make my photo look good?', '

    There are 3 steps involved in making your photograph look good on the Internet:

    \r\n
    \r\n
  • Selection: Select a photograph that is bright and colorful. Photographs in general tend to become darker when seen on the computer which is why nighttime photographs are not displayed very well. Select a photograph that is preferably taken outdoors, in the natural light. Also, if possible, select a close-up or a full view snap. Try not to choose a group photograph where you are only a small part of the whole photo. Lastly, choose the photo that brings out your features.

  • \r\n
  • \r\n

    Enhancement: Once you have selected and scanned your photograph, you can further enhance it using image enhancing softwares like Picasa. Working with even simple functions like brightness, contrast, hue and saturation can make a big difference to your photo.

    \r\n
  • \r\n
  • \r\n

    Optimization: Finally, make sure that you save your enhanced photograph as a .jpg or .jpeg file. These file formats are web-friendly and reduce the file size considerably. Having a small file size is important so that it loads quickly on the Internet.

    \r\n
  • \r\n
    \r\n

    Add your Photo

    \r\n', 4), (33, 'I uploaded my photo but it is still not visible in my profile. Why?', '

    QuackQuack.in reviews all photographs uploaded by members. This process usually takes about 24 hours. So while your photo is under review, it may show the status as ''pending'' in your album. Others will see a ''photo coming soon'' thumbnail in place of your photo untill it is approved.

    \r\n

    Further, while we allow members the ability to upload their photographs, we reserve the right to remove / delete any photo that violates socially accepted norms of decency and/or contains any form of nudity.

    \r\n

    We apologize for the inconvenience and hope that you appreciate our efforts for protecting our members. It is also possible that there maybe some technical error/problem at the time of uploading the photograph. In that case we request that you add your photos again.

    ', 4), (34, 'How do I protect my photos to be visible only to a select few?', '

    You can show / hide your photograph through the photo privacy setting on the My Photos page. Here, you have the choice to display your photographs to everyone or only to members you have added in your Likes list. With the status option:

    \r\n\r\n

    Visible to all members: Your photo will be visible to everyone.

    \r\n

    Visible only to my Likes or members who I accept: The photographs will be hidden from other members. Only members who you add to your ''Likes'' will be able to see your photo or members whose ''Photo requests'' you have accepted. With this option, the whole album is hidden from members. \r\n

    ', 4), (35, 'I want to keep my photos as secret and visible only to the ones I choose?', '

    You can show / hide your photograph through the photo privacy setting on the My Photos page. Here, you have the choice to display your photographs to everyone or only to members you have added in your ''Likes'' list. With the status option:

    \r\n

    Visible to all members: Your photo will be visible to everyone.

    \r\n

    Visible only to my ''Likes'' or members who I accept: The photographs will be hidden from other members. Only members who you add to your ''Likes'' will be able to see your photo or members whose ''Photo requests'' you have accepted. With this option, the whole album is hidden from members.

    \r\n', 4), (36, 'How do I change my photo visibility?', '

    You can show / hide your photograph through the photo privacy setting on the My Photos page. Here, you have the choice to display your photographs to everyone or only to members you have added in your ''Likes'' list. With the status option:

    \r\n

    Visible to all members: Your photo will be visible to everyone.

    \r\n

    Visible only to my ''Likes'' or members who I accept: The photographs will be hidden from other members. Only members who you add to your ''Likes'' will be able to see your photo or members whose ''Photo requests'' you have accepted. With this option, the whole album is hidden from members.

    ', 4), (37, 'Why do I see a ''Request photo'' message instead of the members photograph?', '

    The ''Photo protected'' message will be displayed if the member has set his / her Photo Privacy Status as (Photographs) visible to my ''Likes''. If you wish to view this members photograph, you will need to click on the ''Send request photo to view photo'' link on his / her profile page to place a request.

    \r\n

    Your request will be sent to the member. If the member accepts your request, you will be intimated through a message in your QuackQuack.in mailbox and email and you will be able to view his photograph.

    ', 4), (38, 'A member has requested to access my photo. What do I do?', '

    The member might be interested in seeing your photos after going through your profile. You may judge to Accept or leave the request unattended. You accepting a request will enable only that particular member to see your photo and will be automatically added to your ''Likes'' list.

    \r\n

    You can check your phot requests under ''Photo requests'' page.

    ', 4), (39, 'How do I change my photo?', '

    To change your photo, you need to upload your photo via computer or via facebook.

    \r\n

    If you have a soft copy, follow the steps as below:

    \r\n
    \r\n\r\n
  • Login to QuackQuack.in

  • \r\n
  • \r\n

    Go to My Photos or simply click on your photo thumbnail on the top left corner of your home page.

    \r\n
  • \r\n
  • \r\n

    Click a photo and click on delete

    \r\n
  • \r\n
    ', 4), (40, 'Can I add more than one photograph to my profile?', '

    Yes, you can add upto 20 photographs to your profile. You can also change your existing photograph and attach a new photograph to your profil.

    \r\n

    Add Photo

    ', 4), (41, 'I cannot upload my photo. What should I do?', '

    Please follow the Photo management menu and read the FAQs on photos. If you are unable to find your answers, please feel free to contact us via the help Help menu or write to us at wecare@quackquack.in.

    ', 4), (44, 'Why should I upgrade? What are the benefits of upgrading?', '

    As a free member, you will not be able to send personalized messages to your partners / matches nor initiate a chat with anyone. To be able to send personalized messages or initiate a chat you need to be a paid member.

    \r\n\r\n

    Paid / Upgraded membership also puts you in the limelight by adding premium membership badges to your profile which enhances the value of your profile. It also shows your genuineness in finding a partner. So you will in turn get more responses on QuackQuack.in. See the comparison of premium membership to free membership. \r\n

    ', 5), (45, 'How do I place an order for Premium Services / upgrade of premium services of QuackQuack.in?', '

    To order a premium service or upgrade to premium services, follow the steps as below:.

    \r\n
    \r\n
  • Login to QuackQuack.in

  • \r\n
  • Click on Upgrade on the top right of the screen and chose the appropriate Premium Membership option which suits your requirement.

  • \r\n
  • Follow instructions as mentioned there.

  • \r\n
    \r\n

    We believe in protecting your privacy. If you make payments via Credit card, you will be billed as ''Verve Technologies'' in your credit card statement.

    ', 5), (46, 'What modes of payment are accepted by QuackQuack.in?', '

    To make payment easy, QuackQuack.in accepts all leading credit cards, debit cards, personal cheques, demand drafts, bank drafts, net banking service of leading Indian banks, PayPal and cash deposits at select locations. More payment options will be added for your convenience as and when technology permits.

    \r\n

    Click here to see payment options

    ', 5), (47, 'How can I make payment from outside India and USA?', '

    You can pay us online using your credit card. We accept all leading credit cards. Your card will be charged in Indian Rupees and will reflect the foreign currency amount based on the exchange rate for that day. You may also pay us by cheque or bank draft drawn in favour of ''Verve Technologies'', and mail it to the following address:

    \r\n

    Verve Technologies,
    \r\n1-8-83, 1st Floor,
    \r\nJawahar Nagar Colony,
    \r\nPrender Ghast Road,
    \r\nHyderabad 500003.
    \r\nAndhra Pradesh, India\r\n

    \r\n

    Please write the Order ID and your QuackQuack.in Username behind the Cheque / Demand Draft.

    \r\n

    Click here to make payment online

    ', 5), (50, 'How can I make payment within India?', '

    You can pay us online using your credit cards, debit cards, net banking, cash cards, PayPal. We accept all leading cards, banks. Your card will be charged in Indian Rupees only.

    \r\n

    You may also pay offline by cash deposits at a branch near you or via cheque, or bank draft drawn in favour of ''Verve Technologies''. Cheques / DDs can be maiedl to us at the following address:

    \r\n

    Verve Technologies,
    \r\n1-8-83, 1st Floor,
    \r\nJawahar Nagar Colony,
    \r\nPrender Ghast Road,
    \r\nHyderabad 500003.
    \r\nAndhra Pradesh, India\r\n

    \r\n

    Please write the Order ID and your QuackQuack.in Username behind the Cheque / Demand Draft.

    \r\n

    We will not snail mail you any invoices, confirmations. We shall communicate all invoices / acknowledgements via e-mail or you can track them via My Orders on QuackQuack.in.

    \r\n

    Click here to make payment online

    ', 5), (54, 'Is online Credit Card payment on QuackQuack.in secure?', '

    Yes, absolutely! Your credit card information is entered on a Secure Server using SSL Technology and 128 Bit Encryption which is one of the highest level of security provided by QuackQuack.in and its payment gateway partners.

    \r\n

    The information is transmitted in an encrypted fashion to our payment gateway and your card is charged online. Finally, to provide the highest level of security, we do not store your credit card information on our online server at any time.

    ', 5), (52, 'How can I make payment within India?', '

    You can pay us online using your credit cards, debit cards, net banking, cash cards, PayPal. We accept all leading cards, banks. Your card will be charged in Indian Rupees only.

    \r\n

    You may also pay offline by cash deposits at a branch near you or via cheque, or bank draft drawn in favour of ''Verve Technologies''. Cheques / DDs can be maiedl to us at the following address:

    \r\n

    Verve Technologies,
    \r\n1-8-83, 1st Floor,
    \r\nJawahar Nagar Colony,
    \r\nPrender Ghast Road,
    \r\nHyderabad 500003.
    \r\nAndhra Pradesh, India\r\n

    \r\n

    Please write the Order ID and your QuackQuack.in Username behind the Cheque / Demand Draft.

    \r\n

    We will not snail mail you any invoices, confirmations. We shall communicate all invoices / acknowledgements via e-mail or you can track them via My Orders on QuackQuack.in.

    \r\n

    Click here to make payment online

    ', 5), (53, 'Can I pay online using my credit card?', '

    Yes you can. We accept all leading credit cards. Payments via credit cards gives you the freedom of instant activation of your upgraded membership.

    \r\n

    Click here to place an order for your Premium Membership

    ', 5), (55, 'What types of credit cards are accepted for payment?', '

    We accept all leading credit cards, including Visa, Master, Amex, Diners Club cards and more. If you do not have any of these credit cards then you may also pay us by cash deposit, cheque or bank draft drawn in favor of Verve Technologies.

    \r\n

    Click here to place an order for your Premium Membership

    ', 5), (56, 'Can I pay using a Debit Card?', '

    Yes, you can pay using your Debit Card through our payment gateway service. All major debit cards are duly accepted.

    \r\n

    Click here to place an order for your Premium Membership

    ', 5), (57, 'Can I pay using a Cheque or a Demand Draft or a Bank Draft?', '

    Yes. Please make your cheque or bank draft payable to ''Verve Technologies'' and mail it to the following address:

    \r\n

    Verve Technologies,
    \r\n1-8-83, 1st Floor,
    \r\nJawahar Nagar Colony,
    \r\nPrender Ghast Road,
    \r\nHyderabad 500003.
    \r\nAndhra Pradesh, India\r\n

    \r\n

    Please write the Order ID and your QuackQuack.in Username behind the Cheque / Demand Draft.

    \r\n

    Click here to make payment online

    ', 5), (58, 'Can I make payments by cash to upgrade my account?', '

    Yes! All you have to do is select the Cash payment mode and we will generate an Order ID. When you deposit the cash in our account in ICICI bank, you will have to quote the ID no. in the deposit slip. On confirmation from the bank and deposit, your account will be upgraded.

    ', 5), (59, 'I placed an order and was given an Order ID. What is an Order ID?', '

    An Order ID uniquely identifies your order. After you are given the Order ID, please make a note of it and save it for later reference. When you correspond with the Customer Care Team at QuackQuack.in your Order ID will help the team to quickly track your order details.

    ', 5), (60, 'How long does it take to activate my account after I place an order?', '

    If you pay for the order using a credit card, debit card, net banking, PayPal (in short online payments) then the account is activated immediately. But if you pay using a cheque, demand draft or cash payment then the account is activated within 3-5 working days depending on the time it takes for the courier to reach us / confirmation from bank (in case of cash deposits) and subject to realization (in case of cheques).

    \r\n

    Click here to place an order for your Premium Membership ', 5), (61, 'How do I know a payment has been made?', '

    Any payments made online i.e via credit cards, debit card, net banking, PayPal, will result in immediate activation of account and invoice soft copy with receipt details will be delivered to your email instantly. After making payments online, you will be re routed to your homepage screen where you will also be informed of the payment via a notification.

    \r\n

    When the payment is received and informed to you, your upgraded services will be instantly activated.

    \r\n

    For cash deposits, cheques and demand drafts, once we receive the payment, we shall intimate you at the earliest via email with invoice and receipt details. You will also receive a notification in your inbox when you login to QuackQuack.in.

    \r\n

    When the payment is received and informed to you, your upgraded services will be activated.

    \r\n

    You can also track your order from My Orders page.

    ', 5), (62, 'Where can I see my payment details?', '

    You can check your payment details or payment summary under Account Settings > My Orders.

    ', 5), (63, 'I have already paid for my premium membership but my account is still not active. Why?', '

    If you have sent us your payment via demand draft or cheque, it is possible that we have not received the payment yet. Your Premium Membership will be activated as soon as we receive the payment. We will notify you via e-mail once we receive payment and activate your premium Membership.

    ', 5), (64, 'How can I search for my partner on QuackQuack.in? What search options are available? ', '
    \r\n
  • To run a quick search based on Gender, Age, City Use Quick Search

    \r\n
  • \r\n
  • \r\n

    To make a customized and detailed search Use Advanced Search

    \r\n
  • \r\n
  • \r\n

    To find someone by username Use Username Search under Quick Search

    \r\n
  • \r\n
  • \r\n

    To find someone by keyword Use Keyword Search under Quick Search

    \r\n
  • \r\n \r\n
  • \r\n

    You will also find potential matches suggestions from QuackQuack.in on your homepage, side frames and daily match emails

    \r\n
  • \r\n\r\n
    ', 6), (65, 'What is Quick Search?', '

    \r\nQuick search is a feature to find your partner in the simplest form. It gives you the option to choose from Gender, Age, City, and search with photo option. The search result generated shows results with newest members on top with the latest logged in members. It can be found easily on the top your homepage. Alternatively, the you can follow Search > Quick Search on the menu bar.

    ', 6), (66, 'What is advanced search?', '

    \r\nQuick search is a feature to find your partner in the simplest form. It gives you the option to choose from Gender, Age, City, and search with photo option. The search result generated shows results with newest members on top with the latest logged in members. It can be found easily on the top your homepage. Alternatively, the you can follow Search > Quick Search on the menu bar.

    ', 6); INSERT INTO `keysearch` (`id`, `title`, `body`, `helpstatus`) VALUES (69, 'How does the ''Potential Match'' feature work?', '

    Potential Match is a unique two-way matching feature on QuackQuack.in. The feature checks your description and matches with the statistics of other members. It lists the profiles of members who mutually meet each other’s expectations.

    ', 6), (68, 'Can I search for my partner in multiple cities?', '

    Yes! This is one feature often not found on other dating sites. We give you the freedom to select multiple cities in your search to find your matches. Just use the Advanced Search option and follow instructions.

    \r\n

    Go to Advanced Search

    ', 6), (70, 'When I view a profile, I see some small icons. What do these icons mean?s', '

    Following is a list of icons QuackQuack.in uses on its profile view page.

    \r\n

    Send a Blink With Blink, you can simply send a feeler without saying a word. Good for the one''s who are shy and just want to say Hi to the other person by just nudging them.

    \r\n

    Wave Me Wave helps you break the ice with her / him using a predefined message. You can select from an array of predefined text messages which you can send as a conversation starter. Try it! Its pretty cool.

    \r\n

    Q-mail With Q-mail you send personalized messages just like how you send an email. Speak your heart’s content and communicate unreservedly without any restraint.

    \r\n

    Add to my ‘Like’ Liked a profile and wanna add them to your list where you can check their profile later too. Click on Add to my ‘Like’ and they will be added to your ‘Likes‘ list. You can access this list at I ''Like'' page        from your left console. You can also color code your likes to categorize your likes.

    \r\n

    Notes Have seen a profile and have a personal opinion which you don‘t want to share? Write it in a note in the profile and keep it to yourself. This note will be visible only to you. Once you add a note, the color of the         notes icon changes to Notes. In future, click on the icon to see your note or delete it.

    \r\n

    Play Quiz Get to know the member better by playing their quiz (a set of 10 questions) by answering Yes or No and see if you can figure them out well! You can also create your own quiz here.

    ', 6), (71, 'What statistics can I see on my profile?', '

    Yes you can. The I ''Like'' feature of QuackQuack.in will help you achieve this. To use this feature, you need to be logged in. You can click on ''Add to My Likes'' icon on a member’s profile and the same will be added to your ‘Likes’ list. When you add someone to your ‘Likes’ list, you can chose a color code to categorize the particular user.

    \r\n

    To view the list of ‘Likes’, login to QuackQuack.in, click on I ''Like'' on the left of the home page screen. You will be shown the list of your favorite profiles with color codes based on the color category you defined while adding them to your ''Likes'' list.. You may also remove profiles from this list.

    ', 6), (72, 'Can I categorize the profiles I have viewed?', '

    Yes you can. The '' Likes'' feature of QuackQuack.in will help you achieve this. To use this feature, you need to be logged in. You can click on ''Add to My Likes'' icon on a member‘s profile and the same will be added to your my ‘Likes’ list. When you add someone to you’re my ‘Likes’ list, you can chose a color code to categorize the particular user.

    \r\n

    To view the list of my ‘Likes’, login to QuackQuack.in, click on I ‘Like’ on the left of the home page screen. You will be shown the list of your favorite profiles with color codes. You can assign a category to a particular color. You may also remove profiles from this list.

    \r\n', 6), (73, 'Can I send messages for free? ', '

    \r\nYes. You can send messages for free on QuackQuack.in. There are 3 types of messages Blink, Wave and Q-mail.

    ', 7), (74, 'What is a Blink? Please explain in detail.', '

    Blink With Blink, you can simply send a feeler without saying a word. Good for the one’s who are shy and just want to say ‘Hi’ to the other person by just nudging them.

    ', 7), (75, 'What is a Wave? Please explain in detail.', '

    Wave Wave helps you break the ice with her / him using a predefined message. You can select from an array of predefined text message which you can send as a conversation starter. Try it! It’s pretty cool.

    ', 7), (76, 'What are Q-mail personalized messages? Please explain in detail.', '

    Q-mail With Q-mail you send personalized messages just like how you send an email. Speak your heart’s content and communicate unreservedly without any restraint.

    ', 7), (77, 'How can I send personalized messages?', '

    To send personalized messages, you must upgrade to a premium membership. Once you upgrade, you can send unlimited personalized messages. This is the fastest way to connect with people and it also gives you an added advantage since your messages are more personal.

    \r\n

    The members who receive your personalized messages can reply through personalized messages. In other words, only one member needs to have a premium membership.

    \r\n', 7), (78, 'Why am I not getting any messages?', '

    There can be many reasons why you are not receiving responses.

    \r\n
    \r\n
  • \r\n

    It is possible that your profile does not match the member''s requirements specified in his / her profile.

    \r\n
  • \r\n
  • It is also possible that the member is more interested in other partners at this time.

  • \r\n
    \r\n

    We recommend that you check what kind of a partner the member is looking for before sending messages to the member. Also, don''t forget to fill in more information about yourself (You can do so at My Profile > Add more details. It shows you are active and encourages people to respond to your messages.

    ', 7), (79, 'Why am I receiving messages from members whose profiles don''t match my preferences?', '

    The most likely reason could be that the profile you have created is too vague or is not specific. To receive more suitable messages, make your profile is more specific and provide as much information as possible.

    \r\n

    Think again about who you are and what you want in a partner.

    \r\n', 7), (80, 'I am receiving messages from members who I don''t like. What can I do?', '

    To stop a member from sending messages to you, you can use the Block User feature. This option is available when you are viewing a member profile or reading a message. Click on the Block User icon to block a member from sending messages to you.

    \r\n

    You can see a list of the members you have blocked by going to Account settings > My Filters > Block List. If you want to unblock a member, click on the Unblock icon in your blocks list.

    ', 7), (81, 'What are filters? How do I use them?', '

    The purpose of filters is to let you decide whose Blinks / Waves / Messages you want to view in your inbox. You can set filters on age and current relationship status (marital status). All Blinks / Waves / Messages from members who do not meet your filters criteria will be delivered to your Filtered inbox. You can change your filters as often as you want from the My Profile > My Filters page.

    ', 7), (82, 'How do filters work?', '

    If you set filters, all Blinks / Waves / Messages from members who do not meet your filters criteria will be delivered to your filtered box.

    \r\n

    Example: If you set an age filter above 50, then all Blinks / Waves / Messages from members who are above 50 will be delivered with the ‘filtered’ warning in your filtered inbox. Blinks / Waves / Messages from members age Below 50 will go into your inbox without any caution. The same would apply to current status as well.

    ', 7), (83, 'A member has been troubling me, how do I block him / her from contacting me?', '

    You can immediately block a user who you feel is troubling you. You can use the Block User feature to do this. This option is available on the bottom of the page when you are viewing a member profile or reading a message. Click on the Block User icon to block a member from sending messages to you. You can see a list of the members you have blocked by going to Block List. If you want to unblock a member, click on the Unblock icon.

    \r\n

    You can alternatively report the user to QuackQuack.in’s moderators by clicking on the link Report User under a member profile and near the message you are reading. We will monitor your request and ensure proper action is taken against the reported member. By using this option, you will automatically block the user.

    ', 7), (84, 'A member has posted photo / content which is not making me comfortable. What can I do?', '

    You can immediately block a user who you feel is troubling you. You can use the Block User feature to do this. This option is available when you are viewing a member profile or reading a message. Click on the Block User icon to block a member from sending messages to you. You can see a list of the members you have blocked by going to Block List. If you want to unblock a member, click on the Unblock icon.

    \r\n

    You can alternatively report the user to QuackQuack.in’s moderators by clicking on the link Report User under a member profile and near the message you are reading. We will monitor your request and ensure proper action is taken against the reported member. By using this option, you will automatically block the user.

    \r\n', 7), (85, 'You seem to have a chat app on QuackQuack.in? Tell me more!', '

    Yep! QuakQuack.in chat app or Yapp, as we like to call it, is a quick and easy way to chat one-on-one with members who are currently online.

    \r\n

    Yes, it is free to chat with users sending you chat requests. Just go to the Who’s online page and check out who’s online! Simple! Behold, and you may see a request coming your way!!

    \r\n

    Please note that as a free member, you will be able to receive chat requests. You can send chat requests when you are premium member.

    ', 8), (86, 'When I login to QuackQuack.in, am I immediately available for chat?', '

    \r\nBy default, when you login to QuackQuack.in for the first time, you are in the online mode. Once you are online, you can choose to stay online, busy or offline. The status at the time of logout becomes your status for the next login. \r\n

    \r\n

    To send and receive messages, you need to stay in ‘online’ mode.

    ', 8), (87, 'What is the ‘busy’ chat status? How would it help me?', '

    If you wish to stay online and chat with the ones only you wish to initiate chat with, you can set your status to ‘busy’.

    \r\n

    With this status, others will not be able to send you chat requests. But you can send chat requests to other and cha with them if you are premium member.

    ', 8), (88, 'How can I change my chat status?', '

    Its simple! Just click on the ‘Chat Options’ button on the chat bar (on the bottom right) and you can set your chat status there.

    \r\n

    On the home page too, you can click on your chat status (on the top left of your main console) and toggle between Online, Busy and Offline statues.

    ', 8), (89, 'I have sent a chat request to someone on the who’s online page. It is directing me to the premium membership page. What’s the matter?', '

    Premium members are eligible to initiate chat. Keeping in mind your security and privacy and other members and QuackQuack.in being a platform for singles, we wish to bring to you and other members, the right quality and sincere and targeted approach. It would enable both the sender and the receiver to have a quality time chatting on QuackQuack.in!

    ', 8), (90, 'I have sent a chat request to a user. It says ‘A request has been sent to ....’. What does that mean?', '

    When you send a chat request to a user, the user gets your request and has the option to Accept / Decline / Decline and Block the request. Once the user accepts your chat request, you can start chatting to glory!

    ', 8), (91, 'I have received a chat request. What should I do?', '

    When you receive a chat request, your chat window opens up with a request from the member who wishes to chat with you.

    \r\n

    You can select to reply from the below options:

    \r\n

    Accept: Select this option if you are ok to chat with the user.

    \r\n

    Decline: Select this option if you wish to decline the chat request. Once you decline, this member will be unable to send you a chat request for the next 15 minutes.

    \r\n

    Decline and Block: Use this option if you no longer wish to receive chat request nor want to communicate with the user. Decline and Block helps in blocking the user from seeing your profile and sending chat requests. The user will not be able to contact you nor chat / message you. The same rule applies vice-versa.

    ', 8), (92, 'I am chatting with a user and I want to end the chat. How is that possible?', '

    On your chat window, you have an icon bar above the chat screen for ‘End Chat’. Click on ‘End Chat’ to end the chat session.

    \r\n

    Once the chat session ends, you will have to send or receive a chat request to start chatting again with the user.

    ', 8), (93, 'What is ‘Handwrite a message‘?', '

    ‘Handwrite a message‘ is a unique feature with QuackQuack.in. You can send a customized doodle / handwritten message with the help of this feature.

    \r\n

    Try it and you‘ll know how cool this is!

    \r\n

    You will have to ensure the pop-block settings of your browser exempt this service.

    ', 8), (94, 'Can I chat in my own language?', '

    Yes! QuackQuack.in supports writing messages in your local language.

    \r\n

    Just click on ‘Write in your language’ icon on the icons bar of your chat window and select the Indian language you want to write your message in.

    \r\n\r\n

    Currently supported languages include: Hindi, Gujarati, Marathi, Sanskrit, Urdu, Arabic, Kannada, Nepali, Tamil, Bengali, Malayalam, Persian and Telugu.

    ', 8), (95, 'How do I contact someone who isn’t available via chat?', '

    Click on the ‘Send a Blink’, ‘Wave Me’ or ‘Send Message’ image that appears on every profile you see.

    ', 8), (96, 'What can I do if someone is bothering me on chat?', '

    If someone is bothering you, at any point of time, you can end the chat or block the user by clicking on

    \r\n

    the ‘End chat’ or ‘Block Profile’ icons respectively on the chat window icon bar.

    ', 8), (97, 'What should I do if I‘m having technical difficulties?', '

    Please take a screen shot (use print-screen on your keyboard and paste in Paint. Save it as a JPEG file.) of the error screen and send us the technical error details and we will look into the same. You may send the error details from here.

    ', 8), (98, 'How do I unblock members?', '

    To unblock members, please go to your Block List under Account Settings > My Filters and unblock members from there. Once you unblock someone, you can send and receive Blinks, Waves, Q-mail and/or instant messages.

    ', 8), (99, 'Will QuackQuack.in chat application features work if I have a pop-up blocker on my browser and I have blocked pop-ups?', '

    No. You must set your pop-up blocker to allow all the chat app pop-ups when you are on QuackQuack.in so that you do not miss any feature of the chat app.

    \r\n\r\n

    To find your pop-up blocker, look around the top section of your browser. There will be a toolbar which will have options to allow/dis-allow pop-ups. Most browsers usually have the Yahoo or Google toolbar with the pop-up blocker feature.

    ', 8), (100, 'How do I delete my profile and cancel my membership?', '

    You can delete your account / de-activate your account at any point of time. Follow the steps as below:

    \r\n
    \r\n
  • Login to QuackQuack.in

  • \r\n
  • Go to Account Settings

  • \r\n
  • Click on Deactivate Account on the left of the screen and follow instructions.

  • \r\n\r\n
    ', 3);